16 4 / 2014

learning tessitura for the first time

29 3 / 2014

when a patron sends in a renewal form covered in unintelligible notes and suggestions, and pays the wrong amount

27 3 / 2014

patron: “okay, i know this is your theater’s policy, but…”

11 3 / 2014

when a patron calls on a dark day and leaves the same message five times, each time complaining that no one is returning their calls

26 2 / 2014

when a patron won’t get off the phone after you’ve processed their payment

May I be excused?

25 2 / 2014

Anonymous asked: I just blasted through your entire Tumblr because I couldn't believe how true everything here is. May the phones be ever in your favor.

image

18 2 / 2014

every. single. patron. ever.

16 2 / 2014

getting facebook messages about comps